Our safe service guidelines

for ALL SALON experiences

 

 

At Indie

  • Please wear a disposable mask to your appointment. if you don’t have one, I am happy to supply one.

  • Please refrain from bringing extra guests with you to your appointment. If you must, I do ask they also wear a mask and remain seated in the lobby.

  • Please do reschedule if you or anyone in your household is sick.

My Cancellation Policy..

  • Since I am by appointment only, and have a waitlist of guests waiting to get in, I will be enforcing a 48-hour cancellation policy.

  • Non-emergent cancellations within this time will be charged 20% of the missed service and a reschedule date cannot be guaranteed as I am booked weeks out.

  • You will be responsible for re-booking through my online appointment portal.

  • If I do not hear from you + you miss your appointment, you are considered a “no-show” and will be charged 50% of missed services.

  • Repeated no shows will be unable to rebook.